Designing Effective Reward Policies
The task of developing a strategic
rewards framework for organizations is usually challenging but necessary to survive
in the competitive and changing market place. The process however cannot be
copied from the organizations but needs to be designed, developed and grown
within the unique environment of the organization (Wilson, 2003). A well-designed
incentive program rewards measurable changes in behavior that contribute to clearly
defined goals. The challenge in developing such a program lies in determining
what rewards are effective agents of change what behaviors can be changed, the
cost and benefits of eliciting change (Hartman et al,1994).
Employees should be aware of the
relationship between how they perform and the rewards they get. Organizations should
apply performance management programs which assist in planning employee
performance and monitor performance by effecting proper measuring tools Rewards
should be used as a way of strengthening good behavior among employees as well
as productivity. Hence reward systems should focus on reinforcing positive behavior.
Employees could be rewarded for working overtime, taking initiative, team work,
reliability, exceptional attendance, outstanding customer feedback, meeting
deadlines or timeliness, productivity etc. Employers and managers should then
design or come up with a system to measure or quantify all these aspects so that
rewards are then given accordingly.
A good reward system that focuses on
rewarding employees and their teams will serve as a driving force for employees
to have higher performance hence end up accomplishing the organizational goals
and objectives.
Effective reward system of an organization
An effective reward program may have
three components: immediate, short-term and long term. This means immediate
recognition of a good performance, short- term rewards for performance could be
offered monthly or quarterly and long- term rewards are given for showing
loyalty over the years (Schoeffler, 2005). Immediate rewards are given to
employees repetitively so that they can be aware of their outstanding
performance. Immediate rewards include being praised by an immediate supervisor
or it could be a tangible reward. Short term rewards are made either monthly or
quarterly basis depending on their performance. Examples of such rewards
include cash benefits or special gifts for exceptional performance.
Rewarding should not only be applied to
individual employees within the organization but also to teams that perform
excellently. Incentives given for good behavior usually improve the relationship
between the employees and management because employees feel that they are being
appreciated for their efforts and good work. This leads to increased employee
morale and better customer care as well as increased productivity.
Long-term rewards are awarded to
employees who have been performing well. Such an employee will become loyal to
his or her organization and it reduces employee turnover. Long term rewards
include being made partner, or cash benefits that mature after many years of
service or at retirement. These rewards are very strategic for retaining the
best human resources.
For rewards to be effective they have
to be seen as fair. This means there has to be openness with respect to information
about how the reward system operates and how employees will be rewarded. Also,
employees should be involved in designing the reward system and its
administration.
List of References
Hartman, J. E., Kurtz, M. E., &
Moser, K. E. (1994). Washington D.C: National Academy Press.
Schoeffler, B. (2005). Employee
Incentive Plans. Make them Worthwhile. Insurance Journal. Retrieved April 18, 2005, from http://www.insurancejournal.com/magazines/west/2005/04/18/features/54614.html
Having an effective rewarding system is very effective of managing and driving the team to achieve organizational objective. This will be a valuable concept to sustain the momentum of performance of employees specially achieving quantitative objectives. Very useful topic which need to be discussed. Interesting article.
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